How E-CINS has Become a Strategic Platform in Northants

by Simon Clifford, Director of Technology and Digital Transformation at Northamptonshire’s Office of Police and Crime Commissioner and Data Sharing Lead – County E-CINS Board Northamptonshire is fully committed to data sharing with its partners to reduce harm and increase public safety. It uses E-CINS as a strategic platform to support this, and would welcome[…]

Multi-agency safeguarding and the role of Community MARACs

Everyone has the right to live in safety, free from abuse and neglect. But issues that can lead to an adult or young person becoming vulnerable can be complex and multidimensional.  A number of Government reports have reiterated the need for agencies to work together to ensure that safeguarding decisions are based on a comprehensive[…]

Running PREVENT Channel Panel Meetings on E-CINS

Beds, Herts and Cambs Prevent Team has used E-CINS since March 2016 and were the first area to use the system to run their Channel Panel meetings which consists of up to 16 members including Police, mental health, probation, Housing, Local Authorities and the lead for safeguarding and Prevent for education. The Channel Panel’s purpose[…]

Lowestoft Rising Intervention Meetings

Lowestoft Rising is a radical approach to delivering public sector services, creating an environment where public sector organisations work together in innovative ways to deliver better services and bring about long-term change for local people in Lowestoft, Suffolk. Comprising a group of five public sector partners – Suffolk Police, Suffolk Police and Crime Commissioner’s office, Waveney District Council, Suffolk County[…]

Using E-CINS for Meetings in Cambridgeshire

Aarron Locks is the Community Safety Manager at Fenland District Council in Cambridgeshire and is the Project Lead and Co-ordinator for the Alcohol Partnership. Empowering-Communities’ Heather Ette spoke to Aarron about the benefits of using E-CINS to run the Partnership’s meetings. HE: Who’s involved in the Alcohol Partnership meetings?  AL: There’s a wide range of[…]

E-CINS and Notts Complex Case Panels

Empowering-Communities ’ Heather Ette spoke to Police Sergeant Carl Holland, Operational Lead for E-CINS at Nottinghamshire Police about their Complex Case Panel Meetings that are chaired by Ashfield District Council and attended by a range of statutory organisations. ‘Between 10 and 15 representatives regularly attend the Ashfield Complex Case Panel’, said Carl. ‘The meeting is[…]

Call to Action – 
Work with us to Tackle Modern Day Slavery

Modern Day Slavery in the UK is prevalent with the Government estimating that tens of thousands of people are in modern slavery in the UK today. Amyas Morse, Head of the National Audit Office said this month “To combat modern slavery successfully, government will need to build much stronger information and understanding of perpetrators and[…]

Calculating the cost of school exclusions

As value is ultimately the deciding factor in most procurement decisions, I’m often asked to estimate the amount of money a particular project will save – particularly in these times of austerity. But when you’re working alongside services that cover a broad range of social issues, it’s never a simple calculation. On one hand, there’s[…]

Derby City Council supports people in crisis with innovative new scheme

Derby City Council is the first council to introduce a revolutionary approach to how they administer discretionary payments and awards. The Single Discretionary Award (SDA) Scheme has been introduced to combine three separate discretionary financial awards, Discretionary Housing Payment (DHP), Local Assistance Scheme (LAS) and Council Tax Hardship (CTH). This along with caseworker intervention supports[…]

Shropshire’s ‘whole family’ approach gets to the heart of early intervention service delivery

Across Shropshire, partners are using E-CINS to work together and share relevant information. The multi-agency approach, the training that has been undertaken, the engagement with schools and the partnership with health is assisting the process of service transformation and changing the culture of the way people work. Empowering-Communities’ Heather Ette spoke to Kay Smallbone, Troubled[…]

A multi-agency approach to Child Sexual Exploitation

5% of 11–17 year olds have experienced Child Sexual Exploitation (CSE). This equates to around 50 children in every secondary school in England and Wales. To combat this, the Government recently published its “Tackling CSE Progress Report”, which sets out a range of measures introduced since 2015. Statistics are encouraging: 1’000 more offenders were convicted[…]

How Northamptonshire Police are reducing school exclusions

Every year around 5’000 young people are excluded from school. Many of these turn to crime and only 15% return to mainstream education. In an effort to intervene earlier, Northamptonshire Police are collaborating with local schools to keep young people within the education system. There’s a clear link between exclusions and criminal activity. A report[…]

Making maps work harder for social prescriptions

As a nation, we rely heavily on our NHS and we’re unique in the fact that we default to our GP with any kind of issue relating to our health. We’re reassured by the traditional model of an initial consultation followed by a referral if necessary. But often, the most useful treatments and therapies exist[…]

Professionals Rally Round to Dramatically Reduce the Number of Children Being Permanently Excluded From Schools

A unique service in Peterborough, dedicated to reducing the number of children permanently excluded in schools, is helping to provide a range of specialist support to children with additional needs and get them and their families help to improve their lives. The Pupil Referral Service operates as a specialist setting under Peterborough City Council and[…]

Equipping NPT’s
 With Improved 
Local Information

Cleveland Police is making use of analytical mapping technology to give greater information to officers as to what is happening locally. By combining three software programmes, IMAP, E-CINS and NICHE, Neighbourhood Police Teams are able to greatly improve their knowledge of what’s happening in a specific area and where the vulnerable members of their community[…]

Thank you for supporting 10 years of Empowering-Communities

It was the year of the News of the World phone hacking scandal, the rebuilt Wembley Stadium opened to the public for the first time and Celebrity Big Brother was launched on Channel 4.  2007 was also the year that Empowering-Communities was founded by CEO Gary Pettengell, following a successful 20 year career involved in[…]

Flagship Cambridgeshire Scheme Goes From Strength to Strength

Fenland District in Cambridgeshire pioneered the very first E-CINS scheme in 2010 to manage ASB and victim-focused operations across Fenland as part of the Victims First pilot. Information sharing was the main focus of Fenland’s ASB Scheme and, as a cloud-based system, was revolutionary in its ability to enable the ASB team to communicate and[…]

Cambs Leads The Way On Conditional Cautioning

Cambridgeshire Constabulary is pioneering an initiative on E-CINS aimed at helping low-level offenders make amends for their crimes and avoid a court hearing. In conjunction with the Liaison and Diversion Scheme East of England, the offender’s issues are identified and appropriate conditions are set as well as the timeframe in which it needs to be[…]

Peterborough Pilot Reduces Low-Level Offending Through
 Pioneering Integrated Offender Recovery Programme

An intensive support programme to help the recovery of vulnerable people who commit low level crime is reducing offending levels across Peterborough. The Integrated Offender Recovery Programme (IROP), thought to be the first of its kind nationally, focuses on helping people with mental health and/or drug and alcohol issues, who are vulnerable and can be[…]

Cambs Licensing and Community Cohesion

Empowering-Communities’ Heather Ette spoke to Kate Firman, Eastern Sector Prevention and Enforcement Service Inspector, also managing licensing and community cohesion for Peterborough. How long have you used E-CINS for? I have used E-CINS for a couple of years. Who do you support in your role? – which teams do you work with and are they[…]

E-CINS and Cambs Integrated Offender Management

Louise Williams, IOM Coordinator (Fens, Hunts, S Cambs, City, E Cambs) has been using E-CINS since August 2013 supporting partner agencies in IOM, substance misuse, NPS, CRC, Police, Prison and housing providers. Louise spoke to Empowering-Communities about the ways E-CINS has assisted their IOM scheme across the county. Before you used E-CINS how would you[…]

E-CINS Forum and Working Groups Launched

Several schemes and users have identified the need for a National E-CINS Forum and I am now in the process of setting one up. I have listed some of the areas of business E-CINS is used to manage below. It therefore makes sense to have a number of working groups under the Forum umbrella. Each working group can[…]

Going Live! One Front Door Problem Solving Solutions from Empowering-Communities

Empowering-Communities is excited to be announcing the launch of a range of ‘one front door’ problem solving tools to help practitioners deliver tailored and measurable positive outcomes for their customers. All of our solutions assist public, private, voluntary and third sector organisations from police and criminal justice to employment, health, welfare reform and more. For[…]

Report Finds That Gaps Remain in Tackling Child Sexual Exploitation

A recent article in the Guardian following the publication of the report Time to listen – a joined-up response to child sexual exploitation and missing children found that whilst there were improvements in the ways agencies are tackling child sexual exploitation there are still areas of concern, particularly around the sharing of information. Ofsted along[…]

E-CINS Helps to End Fuel Poverty in Brighton

The Warmth for Wellbeing Project is tackling fuel poverty, excess winter deaths and improving the health and wellbeing of 1,000s of Brighton & Hove’s most vulnerable residents, using a single point of referral to a raft of joined-up, high quality services. Empowering-Communities spoke to Paul Bramwell, Fuel Poverty Manager at Brighton & Hove Citizens Advice[…]

Reducing Costs and Sharing Information Around A Frequent Caller

The Issue: A vulnerable person (JD) lives on her own and is from Nigeria.  She came to the UK with her then husband and children however the relationship broke down and JD moved into a house on her own. JD has various medical issues and is a heavy drinker. She lives a very chaotic lifestyle[…]

Nottinghamshire Rape and Serious Sexual Assault Partnership Adopt E-CINS as dedicated case management and data analysis system

E-CINS is being used by a multi-agency partnership in Nottinghamshire to assist them in the management of sexual assault and rape cases across the county. The Topaz Centre, part of Nottinghamshire Rape Crisis Centre, is committed to providing a sensitive and dedicated service that meets the needs of victims of rape and serious sexual assault[…]

Northampton Borough Council Teams up with Northamptonshire Police to Enforce Smoke-Free Legislation

Northampton Borough Council has begun working collaboratively through E-CINS with its local police force on a pilot scheme to enforce regulations that prevent adults from smoking in cars with children inside. Since the introduction of the new legislation in October 2015, which made it illegal for adults to smoke tobacco products in a vehicle with[…]

Football Partnership, Cooperation and Engagement

A dedicated gallery has been introduced on E-CINS to manage issues including Violence, Disorder, Disruption, and Damage perpetrated by spectators at football sporting events. These are termed as ‘risk supporters’ – the College of Policing definition of a risk supporter is: a person, known or not, who can be regarded as posing a possible risk[…]

Using E-CINS to Manage Hate Crime

Northamptonshire Police started using E-CINS for hate crime/incidents in April 2016. Sergeant Steve Bedford of the Hate Crime and Incidents Project has been involved in developing the use of E-CINS from the outset and whilst working on a Neighbourhood Team volunteered his team to pilot working with the Anti-Social Behaviour Unit.  He was appointed to[…]

Case Study – Racial Abuse Victim

A recent case highlights the ways 
E-CINS is being used successfully by Voice to assist in the management of Victim Support. The Issue A female victim first had contact with Voice after experiencing an assault linked to on-going issues with a neighbour. The referral came from the police after which a Support Worker made contact[…]

Restorative Justice Approaches in Northants

In 2014, Northamptonshire’s Office of the Police and Crime Commissioner commissioned a project to develop and deliver restorative approaches across the county, linked to a vision of Northamptonshire working towards being a restorative county by 2018. The service is being delivered by Restorative Solutions CIC a leading provider of RJ training and project management in[…]

Cross-Border Information Sharing around 
Unauthorised Encampments

Teams in Northamptonshire, Cambridgeshire and Lincolnshire are working together to make the best use of E-CINS in the cross border management of unauthorised encampments. Teams will be using E-CINS to ensure improved communication between counties, supporting local engagement and improved identification of safeguarding and welfare needs across multi-agency teams. Cross County cases will be used[…]

National Scrap Metal Database Reduces Thefts

All Northants boroughs and districts are signed up to the National Scrap Metal Dealers (SMD) database on E-CINS. British Transport Police (BTP), which has led a taskforce tackling metal thefts, is running this database. Nationally the number of thefts from, or connected to, railways has come down significantly since the introduction of the SMD database.[…]

Using E-CINS
 For Licensing

by Martin O’Connell, Northamptonshire Police Licensing Sergeant Northamptonshire Police made a decision two years ago that we would replace our legacy licensing system with E-CINS and are now using the system across the county for the licensing of: alcohol entertainment late night refreshment (hot food, served between 11pm and 5am) music and other similar forms[…]

Tackling Child Sexual Exploitation

The Reducing Incidents of Sexual Exploitation (RISE) unit is the dedicated multi agency team tackling Child Sexual Exploitation (CSE). It comprises staff from Safeguarding and Children’s Services, Police, CAN (a  third sector drug, alcohol and homeless service) and Health. It is co-located at Mereway, Northamptonshire Police Force Headquarters. Children’s services staff within RISE include: Three[…]

Strategic and User Group Meetings

E-CINS in Northants is currently governed by a Strategic Meeting but to facilitate with the operation of E-CINS across county a User Group was introduced with the following aims: Ensure E-CINS is used as the primary ASB case management system across the partnership as per ASB Countywide Strategy. Increase the use of E-CINS within organisations[…]

Early Intervention Helps Tackle Gang Issues Across Wellingborough

E-CINS is used as a database to record information to prevent gang and gang violence in Northants. All schools in Wellingborough have registered with E-CINS so that they can work in a multi agency environment to tackle anti social behaviour and youth violence. Preventing gang and gang violence has been recognised nationally and the Early[…]

Enabling More Engagement with IOM Partners

Northamptonshire has been using E-CINS as its case management system for all IOM cases across the county since September 2014. Suzanne Andrews, IOM Process and Performance Co-ordinator for Northamptonshire Police spoke to Empowering-Communities about the ways E-CINS has helped make a positive difference to partners and the people they are supporting. “Before E-CINS we used[…]

Anti Social Behaviour

Using E-CINS to Manage ASB and Street Community

By Sgt Julie Parsons, Manager ASB Unit & Rural Crime Team, Northamptonshire Police Case Management and Meetings We use E-CINS for all ASB cases which meet the criteria for case management, starting mostly with Police Safer Community Teams. We have a specialist ASB Unit who take on referrals when the cases need the expertise. Many[…]

Sussex Restorative Justice Partnership Awarded for Outstanding Work

Last month I attended a national awards ceremony in London with the Sussex Restorative Justice partnership (SRJP) and was delighted when they won an award for their outstanding work in Sussex. Restorative Justice is a voluntary process facilitated by qualified practitioners, bringing together a victim and offender with the aim of repairing some of the[…]

Why Equal Input is Key to Success

Nottinghamshire is one year in to a two-year project to prove the benefits of E-CINS within six defined workstream areas across the county: • Vulnerable Persons Panels, dealing with a critical few who are the most vulnerable in the county; • Anti Social Behaviour; • Victim Support; • Restorative Justice; • Integrated Offender Management. •[…]

Thirteen Joins Forces with Cleveland Police to Tackle ASB

Cleveland Police and its community safety partners have recently “gone live” on the Anti-Social Behaviour module on E-CINS and Thirteen Group, the largest social housing provider in the North East, is included as one of those partners. The web based ASB case management module allows community safety partners to work together more effectively and efficiently.[…]

Using E-CINS for PREVENT Channel Panels – Cambridgeshire Constabulary

Empowering-Communities spoke to Paul Harris, Prevent Sergeant Cambridgeshire, Beds, Herts and Cambs Prevent Team, Cambridgeshire Constabulary. “Our Channel Panel consists of 16 members including mental health, probation, local authorities, head of safeguarding of children and adults. A member’s role is to consider how best to help and provide support to individuals who have been referred[…]

Successful Start for South Staffordshire’s Scrap Metal Solution

South Staffordshire Council is seeing an improvement in the way they manage scrap metal licences and share information with other councils since the introduction of E-CINS Scrap Metal Dealer and Collectors Database. The Council worked closely with Empowering- Communities to design an electronic solution to enable them to manage information about scrap metal licences in[…]

High-Tech Way to Deal with ASB Launches on Teeside

High-tech way to deal with antisocial behaviour launched on Teesside Cases of antisocial behaviour in Cleveland are to be dealt with more efficiently between police and partner agencies thanks to a new high-tech computer system. E-CINS has been funded by Police and Crime Commissioner Barry Coppinger to act as a central hub for information, bringing[…]

Case Study: 
problem neighbour harassing council tenant

by Michael Raywood, Senior Tenancy Enforcement Officer, Housing, Brighton & Hove City Council The Issue A tenant was suffering from violent incidents and abuse from a homophobic neighbour. The Approach Information relating to the tenants and the incidents were recorded on E-CINS. Even though the police worked different shifts to our own staff we were able to communicate in real-time[…]

Case Study: 
vulnerable adult displaced from home by drug users

by Michael Raywood, Senior Tenancy Enforcement Officer, Housing, Brighton & Hove City Council The Issue The Tenancy Enforcement Team found the man had been befriended by drug users who had persuaded him to allow them to use his property as a crack den. The tenant was so fearful he took to the streets whilst the tenancy enforcement team received complaints[…]

Case Study: vulnerable victim

by Annabel Tate, Senior Tenancy Enforcement Officer, Brighton and Hove City Council The Issue An offender was being released from prison and my team had concerns that the offender would try to make contact with the victim, potentially affecting their safety. The Approach A PCSO made a note on E-CINS that the offender was due[…]

Leicestershire latest to use E-CINS Needs Assessment Tool to manage people presenting in crisis

We are pleased to welcome Blaby and Melton Mowbray in Leicestershire who are going live with the E-CINS Needs Assessment. The Needs Assessment tool was developed for Derby City as part of a DWP pilot looking to manage people presenting in crisis under the new welfare reforms. This electronic assessment links questions to teams/organisations who[…]

You could save 1 hour per referral with the E-CINS Electronic Referral Forms and Custom Cases

This pioneering technology saves time and money for those involved in producing referrals and improves accuracy and service delivery to both agencies and customers. It can be used for any area of business and any hard copy or electronic referral forms can be adapted to work in this way. For example IOM, Troubled Families, MARAC,[…]

E-CINS – Managing Foreign Nationals

Empowering-Communities’ Heather Ette spoke to Sergeant Mick Thorpe, Deputy Safer Neighbourhood Manager, Peterborough HE: What’s your involvement with E-CINS? MT: We have been using E-CINS in Peterborough for around a year, originally just for managing ASB and IOM. It didn’t take long to see the huge benefits that could be derived from expanding its usage to other[…]

Foreign Nationals pilot to be rolled out across Cambs

by Chief Inspector Andy Bartlett, Cambridgeshire Constabulary ❝Due to the success of the Foreign Nationals pilot in Peterborough, it has now been rolled out across the whole force. Our work with the UKBA has been made more effective and efficient since using E-CINS for this area of business and we are able to be more[…]

Case Study: ASB and Racial Abuse by Neighbour

by Toni Dean, Chichester NPT, Sussex Police The Issue The subject was experiencing racial abuse and anti-social behaviour issues with their neighbours including verbal abuse, loud music, frequent problem visitors, harassment, intimidation and racial abuse The Approach Actions and processes undertaken included: Local officer visits to the victim and perpetrator’s addresses Housing officer visits were[…]

Needs Assessment Tool Helps Derby City Council Residents Get The Right Support

As part of the Government’s Welfare Reform Bill, Universal Credit will be launched in February 2015 with the aim of modernising and streamlining the country’s benefit system. Eleven local authority areas successfully bid for a joint Local Authority and Job Centre Plus 12 month pilot, run in partnership and funded by the Department for Work[…]

E-CINS – Improving Efficiencies Around Troubled Families Report Submissions

E-CINS went live earlier this year in Poole to manage their Troubled Families Programme. Allan Lugrin, Families with Future Analyst at Borough of Poole spoke to us about the work his team is doing around Troubled Families and ECORYS Submissions. “Initially we were using a very large database and a series of spreadsheets to manage[…]

Working In The Prisons

by Inspector Matt Derrick, IOM Operations Manager, Staffordshire 180˚ I have over the past 12 months been working with a seconded governor from Stafford Prison to seek to embed our IOM approach in each of our region’s prison establishments.  We have been seeking a single approach to the case management of IOM offenders adopted onto[…]

Case Study: Unauthorised Encampments of Travellers

by PCSO Colin Booker, Chichester Issue Chichester District saw 52 unauthorised encampments during the period 1st February 2013 to 1st October 2013. The encampments were spread across the District and on a mix of private land and local authority land. Whilst some of the encampments were present, reports were received regarding anti-social behaviour which included; Generators being[…]

Case Study: Vulnerable Adult and ASB

Case Study: Vulnerable Adult and ASB by Gary Dewey, Anti-Social Behaviour Co-ordinator, Adur & Worthing Safer Communities Team The subject presented with a learning disability, suffered long standing depression and was anxious about an ongoing dispute between himself and his neighbours (some 10 years), involving allegation and counter allegation between all parties concerned. Allegations made to a[…]

Case Study: – ASB, Street Drinking & HiMOs

by Inspector Barry Thacker, Force Partnership Liaison Officer, Safer Derbyshire` The Issue Mr & Mrs O have lived at their current address for 20 years and Mr & Mrs C have lived at their home address for 6 years. Both have kept detailed ASB diaries since the initial report was made in 2009. The owner[…]

Case Study: Anti-Social Behaviour and Rehousing

by Andy Solomon, Ipswich Borough Council The Issue: Samantha is a 21 year old single female who has been known to agencies for several years for petty crime, drugs and general ASB issues. She left the family home after many disturbances and managed to get housed in a private landlord property in a quiet side[…]

Case Study – Vulnerable Family and ASB

by Andy Solomon, ASB Team Leader, Ipswich Borough Council The Issue: The case started to escalate when an 8 year old boy (Tom)  threatened the victimised family with a knife. Tom was from a family who had recently moved into the area and very little was known about them. It was later established that there[…]

Case Study – Vulnerable Adult

by Andy Solomon, ASB Team Leader, Ipswich Borough Council The Issue A 23 year old single female in an RSL property, she is vulnerable and was persuaded to give up her 2nd floor one bedroomed flat to two friends of her cousin, who came from London, whilst she moved out to live with the cousin[…]

Speaker Summaries: Mark Walchester – Strategic Partnerships and Engagements Officer, Staffordshire Fire and Rescue Service

“Why is a Fire Officer in the front seat here talking about the redesign of Public Sector Services? I was seconded to the local authority in Stoke on Trent City Council for 2 years with a brief from my Chief Fire Officer to develop referral pathways and create opportunities to see where public sector services[…]

Suffolk Family Focus – Troubled Families

Issue: As part of the Government’s initiative to turn around the lives of 120,000 troubled families in the UK, Suffolk County Council needed to find a solution that would enable them to monitor, share information and work with 1150 local families who had been identified as in need of support. Approach: Suffolk were the first[…]

High Risk Vulnerable Juvenile

Issue: A 15 year old male was identified as being a high risk vulnerable person in the council district of Adur and Worthing, West Sussex. Approach: A profile was created on E-CINS for this vulnerable person and they were added as high risk in the vulnerable persons gallery. Current situation: Within 15 minutes the person[…]

Nothing being done! – Complaint by a member of the public (ASB)

Issue: A member of the public complained to the police in Brighton that nothing had been done about the anti-social behaviour she had reported. Approach: The duty Inspector logged into E-CINS and looked at the case, history and actions log. The Inspector was able to create two A4 pages of actions that had been carried[…]

Staffordshire and Norfolk manage an offender together on E-CINS (IOM)

Issue: A male person who was classed as a Prolific and other Priority Offender (PPO) from Staffordshire had moved to Norfolk. Approach: The Staffordshire Integrated Offender Management (IOM) Team notified their IOM colleagues in Norfolk. The PPO was interviewed and the situation was confirmed as being correct. The person’s E-CINS profile and the reports that[…]

Integrated Offender Management – Sgt Martin Steventon, Staffordshire Police

Issue: Staffordshire Police wanted an effective solution to case manage priority offenders across Staffordshire.  The IOM Team already had a healthy relationship with Stafford Prison but needed to improve how they share information in respect of individual offenders across partnership boundaries and in real time. Approach:  Stafford Prison agreed to sign up to E-CINS so[…]

IOM Team shares information with Prisons

Issue: Stafford and Dovegate Prisons wanted to improve the information-flow and communication between themselves and Staffordshire’s IOM Team. Approach: Their usual process was to provide verbal updates over the telephone about IOM managed offenders but they wanted a more effective way to securely share and log information about the offenders and to also improve the[…]

Restorative Justice

Issue:  Staffordshire is one of the National Pilot sites for the roll out of Neighbourhood Resolution Panels (NRPs). Staffordshire wanted a system to enable them to make referrals and record restorative justice interventions in one place that would be accessible by all relevant staff and agencies involved in the programme. Approach: Neighbourhood Resolution Panels are[…]

ASB, Child Protection and Domestic Violence

Issue: A case was reported relating to a family who were being subjected to some abuse from local children. Approach: A low level Anti-Social Behaviour (ASB) case was entered on E-CINS. Current Situation: The case started to escalate when an 8 year old boy threatened the victimised family with a knife. The 8 year old was[…]

Cross border, multi-agency offender management and ASB

Issue: The Anti-Social Behaviour Unit in Waveney, Suffolk had created a profile on E-CINS for an ASB perpetrator. This person was sent to prison and near the release date they were informed that the person was going to be living in Norfolk. The ASB Team in Suffolk needed some way of communicating this information to[…]