Calculating the cost of school exclusions

As value is ultimately the deciding factor in most procurement decisions, I’m often asked to estimate the amount of money a particular project will save – particularly in these times of austerity. But when you’re working alongside services that cover a broad range of social issues, it’s never a simple calculation. On one hand, there’s[…]

Shropshire’s ‘whole family’ approach gets to the heart of early intervention service delivery

Across Shropshire, partners are using E-CINS to work together and share relevant information. The multi-agency approach, the training that has been undertaken, the engagement with schools and the partnership with health is assisting the process of service transformation and changing the culture of the way people work. Empowering-Communities’ Heather Ette spoke to Kay Smallbone, Troubled[…]

Thank you for supporting 10 years of Empowering-Communities

It was the year of the News of the World phone hacking scandal, the rebuilt Wembley Stadium opened to the public for the first time and Celebrity Big Brother was launched on Channel 4.  2007 was also the year that Empowering-Communities was founded by CEO Gary Pettengell, following a successful 20 year career involved in[…]

National 
E-CINS Forum and Working Groups Launched

Several schemes and users have identified the need for a National E-CINS Forum and I am now in the process of setting one up. I have listed some of the areas of business E-CINS is used to manage below. It therefore makes sense to have a number of working groups under the Forum umbrella. Each working group can[…]

Going Live! One Front Door Problem Solving Solutions from Empowering-Communities

Empowering-Communities is excited to be announcing the launch of a range of ‘one front door’ problem solving tools to help practitioners deliver tailored and measurable positive outcomes for their customers. All of our solutions assist public, private, voluntary and third sector organisations from police and criminal justice to employment, health, welfare reform and more. For[…]

Add multiple profiles in one place

What is it and who is it for? We were approached by a number of areas to design a bespoke form that would enable practitioners to reduce the time spent on creating profiles for different family members. This functionality typically helps Troubled Families, Early Help and Children’s Services Teams. How does it work? The Early[…]

You could save 1 hour per referral with the E-CINS Electronic Referral Forms and Custom Cases

This pioneering technology saves time and money for those involved in producing referrals and improves accuracy and service delivery to both agencies and customers. It can be used for any area of business and any hard copy or electronic referral forms can be adapted to work in this way. For example IOM, Troubled Families, MARAC,[…]

Is it finally the end for silo working?

by Gary Pettengell, CEO Empowering-Communities and E-CINS founder I was recently talking to a Troubled Families lead who had been doing some engagement work with local schools. They had found to their surprise what an invaluable resource the schools were when it came to identify families in need. This reminded me about a Home Office[…]

E-CINS – Managing Troubled Families

Waveney District Council has been using E-CINS since November 2012 to manage their award winning Troubled Families Programme, Suffolk Family Focus. Troubled Families Intervention Officer Daniel Chapman spoke to us about how E- CINS is enabling him to deliver better results. “One of the best examples I can give of where E-CINS has helped with[…]

Focus on: Sally Watson, Communities Officer, Suffolk

Empowering-Communities’ Heather Ette spoke to Sally Watson, Communities Officer (Safe), Babergh and Mid Suffolk District Councils HE: Where do you work, what is your role and how does E-CINS fit into the work you do? SW:  I work for Babergh and Mid Suffolk District Councils as a Communities Officer (Safe). I have only been in[…]

New Electronic Family Assessment Tool Helps Analyse Results

With the news that the Government has commissioned a consortium of research bodies to keep track of its Troubled Families Programme, Councils are now tasked with compiling progress reports and supplying comprehensive data and analysis to show how their interventions are producing better outcomes for the families they have identified locally. Last month we told[…]

Family Assessment – Saving Time for Practitioners

One of the key advantages of the Family Assessment Tool is the considerable amount of time it saves practitioners and key workers including Troubled Families Co-ordinators.  Usual practice, until now, has been for assessments to be carried out in a paper-based format which needs to be filled in by hand. The new electronic version is[…]

Supporting More Than Just Troubled Families

E-CINS development lead, Gary Pettengell, said “E-CINS has a very different way of supporting the Troubled Families Agenda. It is  much more than just a bespoke Troubled Families software programme developed specifically for Troubled Families Co-ordinators. Instead it is a complete neighbourhood management solution that enables organisations to fully support their local troubled families initiative[…]

Creating an Electronic Family Assessment

The process of creating an assessment is quick and simple. When an assessment is started it automatically ‘pulls through’ the family members you have previously identified. This speeds up the assessment process and, once completed, you set your access permissions so that you can decide who can see the assessment and who can not. You[…]

Focus on Troubled Families – What works?

The Troubled Family Initiative is spurring many local authorities and their partners to look at the different strategies being used around the country to help them deliver the best outcomes for their own communities.  But what works and what doesn’t? Empowering-Communities took part in a recent online debate with a team of panellists from local[…]

E-CINS Family Assessment Feature

One of the ways E-CINS is helping customers with their Troubled Families Initiatives is through a new Family Risk Assessment Tool to be launched  soon.  The electronic E-CINS Family Assessment functionality is being developed in conjunction with a team of troubled families co-ordinators to ensure it properly reflects the needs and challenges of existing users.[…]

Speaker – Rachel Tucker, Waveney District Council, Suffolk

Rachel has worked for local government since 2004 and studied the Management of ASB at the Anglian Ruskin University, Cambridge in 2006. She is currently Anti Social Behaviour Officer, Active Communities at Waveney District Council. Previous to this she was a volunteer special constable for nine years taking on numerous roles from recruitment to working[…]

Speaker Summaries: Mark Walchester – Strategic Partnerships and Engagements Officer, Staffordshire Fire and Rescue Service

“Why is a Fire Officer in the front seat here talking about the redesign of Public Sector Services? I was seconded to the local authority in Stoke on Trent City Council for 2 years with a brief from my Chief Fire Officer to develop referral pathways and create opportunities to see where public sector services[…]

Suffolk Family Focus – Troubled Families

Issue: As part of the Government’s initiative to turn around the lives of 120,000 troubled families in the UK, Suffolk County Council needed to find a solution that would enable them to monitor, share information and work with 1150 local families who had been identified as in need of support. Approach: Suffolk were the first[…]

Supporting Families

The Troubled Families Initiative (TFI) was launched by the Government in 2011 to help families that suffer a complex range of serious problems, including parents not working and children not in school and causes of serious problems such as youth crime and anti-social behaviour. An estimated £9 billion is spent annually on these 120,000 most[…]

Family Focus Helps to Improve Lives in Suffolk

Suffolk is the first county in the UK to expand its use of E-CINS to help support families in need. Suffolk Family Focus, a three year project focused on supporting families most in need of long term, intensive support will be using E-CINS’ unique technology to enable partnerships and agencies to “talk” to each other[…]