E-CINS – Managing Troubled Families

Waveney District Council has been using E-CINS since November 2012 to manage their award winning Troubled Families Programme, Suffolk Family Focus. Troubled Families Intervention Officer Daniel Chapman spoke to us about how E- CINS is enabling him to deliver better results. “One of the best examples I can give of where E-CINS has helped with[…]

Case Study: Vulnerable Adult and ASB

Case Study: Vulnerable Adult and ASB by Gary Dewey, Anti-Social Behaviour Co-ordinator, Adur & Worthing Safer Communities Team The subject presented with a learning disability, suffered long standing depression and was anxious about an ongoing dispute between himself and his neighbours (some 10 years), involving allegation and counter allegation between all parties concerned. Allegations made to a[…]

Focus on: Sally Watson, Communities Officer, Suffolk

Empowering-Communities’ Heather Ette spoke to Sally Watson, Communities Officer (Safe), Babergh and Mid Suffolk District Councils HE: Where do you work, what is your role and how does E-CINS fit into the work you do? SW:  I work for Babergh and Mid Suffolk District Councils as a Communities Officer (Safe). I have only been in[…]

Supporting More Than Just Troubled Families

E-CINS development lead, Gary Pettengell, said “E-CINS has a very different way of supporting the Troubled Families Agenda. It is  much more than just a bespoke Troubled Families software programme developed specifically for Troubled Families Co-ordinators. Instead it is a complete neighbourhood management solution that enables organisations to fully support their local troubled families initiative[…]

Case Study: Anti-Social Behaviour and Rehousing

by Andy Solomon, Ipswich Borough Council The Issue: Samantha is a 21 year old single female who has been known to agencies for several years for petty crime, drugs and general ASB issues. She left the family home after many disturbances and managed to get housed in a private landlord property in a quiet side[…]

Focus on: Andy Solomon, ASB Team Leader, Ipswich Borough Council

Empowering-Communities’ Heather Ette spoke to Andy Solomon, ASB Team Leader of the Community Protection Team at Ipswich Borough Council HE: What issues were you looking to address when you first started using E-CINS and have you found your use of it has expanded or developed into new areas since then? AS:  Our issues were agencies not[…]

Case Study – Vulnerable Family and ASB

by Andy Solomon, ASB Team Leader, Ipswich Borough Council The Issue: The case started to escalate when an 8 year old boy (Tom)  threatened the victimised family with a knife. Tom was from a family who had recently moved into the area and very little was known about them. It was later established that there[…]

Suffolk Family Focus – Troubled Families

Issue: As part of the Government’s initiative to turn around the lives of 120,000 troubled families in the UK, Suffolk County Council needed to find a solution that would enable them to monitor, share information and work with 1150 local families who had been identified as in need of support. Approach: Suffolk were the first[…]

ASB, Child Protection and Domestic Violence

Issue: A case was reported relating to a family who were being subjected to some abuse from local children. Approach: A low level Anti-Social Behaviour (ASB) case was entered on E-CINS. Current Situation: The case started to escalate when an 8 year old boy threatened the victimised family with a knife. The 8 year old was[…]

Cross border, multi-agency offender management and ASB

Issue: The Anti-Social Behaviour Unit in Waveney, Suffolk had created a profile on E-CINS for an ASB perpetrator. This person was sent to prison and near the release date they were informed that the person was going to be living in Norfolk. The ASB Team in Suffolk needed some way of communicating this information to[…]