Thank you for supporting 10 years of Empowering-Communities

It was the year of the News of the World phone hacking scandal, the rebuilt Wembley Stadium opened to the public for the first time and Celebrity Big Brother was launched on Channel 4.  2007 was also the year that Empowering-Communities was founded by CEO Gary Pettengell, following a successful 20 year career involved in[…]

National 
E-CINS Forum and Working Groups Launched

Several schemes and users have identified the need for a National E-CINS Forum and I am now in the process of setting one up. I have listed some of the areas of business E-CINS is used to manage below. It therefore makes sense to have a number of working groups under the Forum umbrella. Each working group can[…]

Standardising E-CINS Work Practices

by Michael Raywood, Senior Tenancy Enforcement Officer, Housing, Brighton & Hove City Council Michael has been using E-CINS as part of Brighton & Hove City Council’s Tenancy Enforcement Service and is championing Sussex’s efforts to develop standardisations in E-CINS working practices. As such, Michael is seeing his role increasingly develop as an unofficial E-CINS adviser to other counties looking to gain knowledge and best[…]

Case Study: 
problem neighbour harassing council tenant

by Michael Raywood, Senior Tenancy Enforcement Officer, Housing, Brighton & Hove City Council The Issue A tenant was suffering from violent incidents and abuse from a homophobic neighbour. The Approach Information relating to the tenants and the incidents were recorded on E-CINS. Even though the police worked different shifts to our own staff we were able to communicate in real-time[…]

Case Study: 
vulnerable adult displaced from home by drug users

by Michael Raywood, Senior Tenancy Enforcement Officer, Housing, Brighton & Hove City Council The Issue The Tenancy Enforcement Team found the man had been befriended by drug users who had persuaded him to allow them to use his property as a crack den. The tenant was so fearful he took to the streets whilst the tenancy enforcement team received complaints[…]

Case Study: vulnerable victim

by Annabel Tate, Senior Tenancy Enforcement Officer, Brighton and Hove City Council The Issue An offender was being released from prison and my team had concerns that the offender would try to make contact with the victim, potentially affecting their safety. The Approach A PCSO made a note on E-CINS that the offender was due[…]

Case Study – Vulnerable Adult

by Andy Solomon, ASB Team Leader, Ipswich Borough Council The Issue A 23 year old single female in an RSL property, she is vulnerable and was persuaded to give up her 2nd floor one bedroomed flat to two friends of her cousin, who came from London, whilst she moved out to live with the cousin[…]